Business chauffeur transport, by industry.
Concierge services, hotels, SMEs and mid-caps, events, healthcare. Five fictional cases, built on how the service actually runs, show how Blackmile works around your line of business. The service is backed by 34,800 rides completed in Paris since 1997.
Typical scenarios, not testimonials. These five cases are fictional. They describe how the service really works for a given client profile, without naming a company or a person. The figures describe an example setup, not measured results. Named references are available on request, subject to the consent of the client concerned.
Discreet transport, delivered under the concierge's own brand
A luxury concierge service in Paris, with resident and international traveller clients
One client wants a car at 6:30 the next morning. Another wants one for dinner, in under an hour. The concierge must answer at once, without a third-party provider ever appearing in front of its client. Every ride reflects on its reputation.
- A dedicated partner line, reachable 24/7, including nights and weekends.
- A white-label service: the end client only ever sees the concierge.
- Carefully selected chauffeurs, bound to confidentiality by contract.
- A single consolidated monthly invoice in the concierge's name, itemized by client for its own rebilling.
The concierge relies on one point of contact for every ride its clients take. The price is fixed at booking, and punctuality is covered by a contractually guaranteed SLA.
See the concierge offerSample setup, not measured
- dedicated partner line
- 24/7
- rides planned per week
- 15
- monthly invoice, in the concierge's name
- 1
The evening before, 10 pm
An international client must reach Roissy-CDG early the next day. The concierge calls the dedicated partner line. Blackmile confirms the ride at a fixed price, stated at booking.
The next morning, 5:45 am
The chauffeur, bound to confidentiality by contract, collects the client. The client only ever sees the concierge. Blackmile stays behind the scenes.
During the day
A second client wants a car for dinner, less than an hour before departure. The dedicated line handles that lead time too, day or night.
At the weekend
A chauffeur is placed at a client's disposal for the day, for business meetings. The concierge keeps a single point of contact for every ride.
End of month
Blackmile issues one consolidated monthly invoice in the concierge's name. The per-client detail lets it rebill its own services.
Transfers that match the hotel's own standard
A 120-room, 4-star hotel near the Opéra, in the 9th arrondissement
One guest lands at Roissy-CDG forty minutes early. Another lands an hour late. The chauffeur must be there in both cases. The front desk, for its part, needs to settle the ride without paperwork.
- Real-time flight tracking on every airport transfer, under a contractually guaranteed punctuality SLA.
- Dedicated access for the front desk, which books independently from its own space.
- Payment either way: charged to the guest's room folio or to the hotel's account.
- Chauffeur-driven car hire, or a shuttle for a group staying at the hotel.
The front desk arranges a ride with one call or message, at a fixed price with no surprises. The hotel receives one consolidated monthly invoice, with a priority contact for urgent requests.
See the hotel offerSample setup, not measured
- airport transfers planned per week
- 35
- front desk stations with dedicated access
- 3
- consolidated monthly invoice for the hotel
- 1
The day before
The front desk books the next day's arrival transfers from its dedicated space. The price is fixed at booking. It charges each ride either to the guest's room folio or to the hotel's account.
Arrival day, 9 am
Blackmile tracks the flight in real time. The pickup follows the actual landing time, early or late.
During the stay
A guest wants a chauffeur-driven car for a day of meetings. The request goes to the front desk, which arranges the ride with a call or a message.
One evening, at short notice
A guest asks for an immediate ride. The front desk has a priority contact at Blackmile for urgent requests of this kind.
End of month
The hotel receives one consolidated monthly invoice. Rides charged to a folio appear on it, at the fixed price agreed at booking.
Business chauffeur service: team travel as a supplier cost
A 150-person SME headquartered in the 8th arrondissement, with about thirty staff travelling each month
Each employee pays for a ride, then claims it back in an expense report. Finance sees the spend after the fact, with no view by department. It wants to hold a budget without slowing its teams down.
- A company account with individual access for each employee.
- Configurable spending limits, with optional managerial approval for out-of-policy rides.
- Reporting by employee, department or cost center.
- A single consolidated monthly invoice at a fixed price, with the detail accounting needs.
Each employee books independently, within the framework the company has set. Accounting handles one invoice instead of scattered expense claims.
See the SME and mid-cap offerSample setup, not measured
- employees with individual access
- 30
- separate cost centers in the reporting
- 3
- consolidated monthly invoice
- 1
When the account opens
Finance creates the company account and one access per employee. It sets the spending limits and the cost centers to track separately.
One Monday, 6:30 am
A sales director books their own ride to Orly from their access. The fixed price is known at booking.
During the month
A ride exceeds the limit that was set. Depending on company policy, it can go through managerial approval before it is confirmed.
At any time
Finance reviews transport spend by employee, department or cost center, in real time.
End of month
Blackmile issues one consolidated monthly invoice, with the detail accounting needs. The account's punctuality tracking remains available in the B2B space.
Event transport: several vehicles, one coordinator
An events agency running a one-day seminar for 40 guests
Forty guests arrive at Roissy-CDG and Gare du Nord, in four waves. They then head to a hotel in the 8th, and on to the seminar venue. The program can slip during the day, and a single missed ride is noticed at once.
- A fleet sized to the number of guests, deployed simultaneously.
- One dedicated Blackmile contact, reachable before and during the event.
- A precise schedule by time slot and by guest, adjustable in real time.
- A global fixed-price quote ahead of the event, then one invoice detailing each ride.
The organizing team steers every ride through a single contact, rather than juggling several providers. The run-through beforehand validates the coordination before the day itself.
See the events offerSample setup, not measured
- vehicles planned
- 6
- guests, in 4 arrival waves
- 40
- dedicated Blackmile lead contact
- 1
In the weeks before
The agency sends its brief: date, guest numbers, timing constraints. Blackmile replies within 24 hours with a global fixed-price quote and names a single lead contact.
The week before
A site run-through takes place ahead of the event to validate the coordination. The schedule is set by time slot and by guest, for six vehicles deployed at the same time.
Day of the event, 8 am
The lead contact is reachable from the first wave. Vehicles collect guests according to the schedule, under a contractually guaranteed punctuality SLA.
Mid-day
The plenary session moves back an hour. The agency team tells the lead contact, who adjusts the schedule in real time.
After the event
Blackmile issues a single invoice, with the detail of each ride for the agency's reporting.
Medical rides scheduled well in advance
A nursing home of 80 residents, in the inner suburbs of Paris
Two residents must reach a dialysis center three times a week, at a fixed hour. A delay can jeopardize the session. Booking each ride one by one needlessly ties up staff time.
- Recurring rides scheduled in a single step, for example every Monday, Wednesday and Friday.
- Chauffeurs trained to assist elderly or reduced-mobility patients.
- Vehicles with room for a folded wheelchair, a walker or an accompanying person.
- One consolidated monthly invoice, broken down by patient or department if needed.
The facility schedules recurring rides without re-booking each time. Punctuality rests on a contractually guaranteed SLA, and the price stays fixed.
See the healthcare and nursing home offerSample setup, not measured
- dialysis sessions per week
- 3
- residents accompanied
- 2
- rides planned per week, return trips included
- 12
At set-up
The facility states each resident's needs at booking: folded wheelchair, walker, accompanying person. The vehicle is chosen accordingly.
In a single step
It schedules the recurring series, for example every Monday, Wednesday and Friday. No individual booking is needed afterwards.
Monday, 7 am
A chauffeur trained in patient assistance collects the resident. They help them into a vehicle with room for the walker.
Every week
Rides follow the scheduled plan, under a contractually guaranteed punctuality SLA. Nursing home staff have no new booking to enter.
End of month
The facility receives one consolidated monthly invoice, at a fixed price. A breakdown by patient or department is available if needed.
Ils nous font confiance
Certains partenaires nous autorisent à les citer. D'autres clients (family offices, fonds, cabinets M&A) préfèrent rester confidentiels : nous respectons systématiquement leur souhait.
Let's discuss your transport needs.
Describe your activity and volumes. We reply within 24 hours with a tailored proposal. A first ride can take place within 48 hours of account activation.
Request a quote