Leather rear seat of a sedan, with a bottle of water and a charging cable on the armrest
Support

Your questions, our answers.

Everything you need to know before booking. For anything else, our team replies in under 2 hours.

Booking

You can book directly through our online form or contact us by phone. We confirm your booking within 2 hours maximum.

→ Book a private driver online

Yes, cancellation is free up to 24 hours before the ride. After that, fees may apply according to our terms and conditions.

→ View our terms and conditions

The price is provided before confirmation. It's a fixed price, with no surprises, including all fees (tolls, standard waiting time, etc.).

→ See our transparency commitment

Service & vehicles

We offer upscale sedans (Mercedes E-Class, BMW 7 Series, Tesla, Lexus ES), Mercedes S-Class cars for the First Class range and premium vans (Mercedes V-Class) for groups.

→ Discover our fleet and chauffeurs

Yes, our chauffeurs track flights in real time. 60 minutes of waiting time are included for airport transfers.

→ See CDG airport transfer rates

Yes. Real-time flight tracking and the 60 minutes of free waiting time apply to all our airport transfers, including Orly. The chauffeur automatically adjusts the pickup time and waits at the exact terminal specified at booking (Orly 1, 2, 3 or 4).

→ See Orly airport transfer rates

All our vehicles offer water, WiFi, phone chargers, and newspapers.

→ See how a ride works

Payment & billing

Credit card, bank transfer, and business invoicing for B2B clients. Cash payment is possible upon prior request.

Yes, an invoice is automatically sent by email after each ride. B2B clients receive a consolidated monthly invoice.

→ Discover business invoicing

Business offers in Paris

Once your contract is validated, you get access to a dedicated space to manage your employees' bookings and track expenses.

→ Discover the business private driver offer

Yes, rates are negotiated based on volume and ride frequency. Contact us for a personalized proposal.

→ Request a B2B quote

Can't find your answer?

Our team is available to answer all your questions.

Contact us