Data Protection

Privacy Policy

This translation is provided for informational purposes only. In case of discrepancy, the French version prevails.

Collection of personal data

As part of our private driver activity, we collect the following personal data:

  • • First and last name
  • • Email address
  • • Phone number
  • • Pickup and destination addresses
  • • Payment information (processed by our secure payment provider)

Purposes of processing

Your data is collected and processed for the following purposes:

  • • Booking management and ride fulfillment
  • • Invoicing and payment tracking
  • • Communication related to our services
  • • Improving our services
  • • Compliance with our legal obligations

Legal basis for processing

The processing of your data is based on the performance of the transport contract, your consent, and our legitimate interests in improving our services.

Retention period

Your personal data is kept for 3 years from your last ride, then archived for the sole duration required to comply with our legal obligations (in particular 10 years for accounting records, under Article L123-22 of the French Commercial Code, and the 5-year limitation period of Article 2224 of the Civil Code).

Driver applications

When you apply as a driver, we process the information in your application (identity, contact details, experience, availability, professional documents) to review your file, arrange the interview and, if your application is accepted, manage our collaboration. This processing is based on pre-contractual steps taken at your request.

Your first and last name, email address, phone number, application status and availability are also copied to our internal team management tool, Notion (Notion Labs, Inc., United States), which only Blackmile administrators can access. This transfer outside the European Union is covered by the European Commission's standard contractual clauses.

If your application is not accepted, your data is deleted two years after the decision, including in Notion. You may ask us to delete it sooner at any time.

Your rights

In accordance with GDPR, you have the following rights:

  • • Right to access your data
  • • Right to rectification
  • • Right to erasure
  • • Right to restrict processing
  • • Right to portability
  • • Right to object

To exercise these rights, contact us at: contact@blackmile.fr

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

Cookies and trackers

Our site uses cookies strictly necessary for the service to function (authentication, preferences, security). No advertising or third-party tracking cookie is placed without your consent.

With your consent, we use analytics cookies to measure audience and improve our site: Google Analytics (traffic statistics) and Contentsquare (browsing analysis: pages viewed, clicks, scrolling). You can withdraw your consent at any time from the cookie settings at the bottom of the page.

You can configure your browser to refuse all or some cookies. Refusing strictly necessary cookies may affect the proper functioning of the booking service.

Data controller

The controller responsible for processing your personal data is:
Blackmile
Paris, Greater Paris, France
Email: contact@blackmile.fr
Phone: +33 6 52 73 58 67

In accordance with GDPR, you have the right to lodge a complaint with the CNIL (French data protection authority): www.cnil.fr.

Contact

For any question regarding this privacy policy or to exercise your rights, contact us at: contact@blackmile.fr