How does a guest pay for a ride booked through the hotel?

Two options: direct charge to the room folio with a consolidated monthly invoice to the hotel, at a fixed price with no surprises, or the guest pays independently after a simple introduction from your front desk.

Can our front desk be set up to book directly?

Yes, we set up a dedicated access for your reception or concierge team, with a priority contact for urgent requests.

Can you handle high volumes for an event or seminar?

Yes. With over 34,800 rides completed in Paris since 1997, our team coordinates several vehicles simultaneously for your groups, with a single point of contact on the day.

Black Mercedes parked in front of an upscale Paris hotel

Hotel Partners

Your guests' transport, coordinated with your front desk.

Since 1997, Blackmile has handled transport for your guests, from the airport arrival to the last ride of the stay. A standard of care matched to your property.

I equip my hotel I create my business account

0 client left without a driver since 1997, across 34,800 rides completed in Paris

Built for upscale hospitality.

Reliable airport transfers

Real-time flight tracking and a contractually guaranteed punctuality SLA. 0 clients ever left without a chauffeur since 1997, whatever the flight's delay or early arrival.

Folio or hotel-account billing

The guest is billed to their room folio, or the ride is charged to the hotel's account, at a fixed price set at booking.

Matching service standard

Upscale vehicles, well-presented chauffeurs: the same standard of care as your property, on every ride.

Front-desk coordination

A direct channel with your reception or concierge team: one call or message sets up a ride.

Use cases

What our partner hotels handle

Round-trip airport transfer for every guest arrival and departure
Full-day chauffeured car for a sightseeing or business day
Dedicated shuttle for a group or seminar staying at the hotel
Last-minute booking requested directly at the front desk

Setup

Three steps, one week.

Hotel quote request

Describe your property. Transfer volume, category, service standard required. Analysis within 24 hours.

Proposal aligned with your standard

Volume-based rates, billing to guest folio or house account, front desk coordination protocol.

Hotel account activation

Your front desk books independently from its dedicated space. First transfer possible within 48 hours.

Zero risk

Try it without committing your property.

First transfer complimentary

Your property's first guest transfer is complimentary (up to €25 including tax), to assess the service before any contractual commitment.

Monthly cancellation, no penalty

No annual contract required. Your property remains free to suspend or cancel the account each month, without fees or justification.

Frequently asked questions

Before you refer your guests

Confiance

Ils nous font confiance

Certains partenaires nous autorisent à les citer. D'autres clients (family offices, fonds, cabinets M&A) préfèrent rester confidentiels : nous respectons systématiquement leur souhait.

Acacia

Altéra

Commemyhome

Ballandconnect

Solvya

Paul Forbe

Ikoniq

Neobak

Extérieurpro

Légalfrais